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Frequently Asked Question's
How do candidates with special needs take the theory test?
The following facilities are available for candidates with special needs. All of the facilities need to be requested at the time of booking.
Can i use a translator?
If there is no voiceover provided in the language you require, you can request to have a translator assisted theory test. The call centre agent should be able to tell you the names and contact details of the relevant DSA approved translators. It is your responsibility to arrange a test date with the translator and to pay any fees involved.
What happens if i have reading difficulties?
If you have dyslexia or other reading difficulties you can ask for an English or Welsh voiceover. You can also request to have up to double time for the multiple choice part of the theory test. If you require more than the standard time of 57 minutes for the multiple choice part you will need to send in evidence of your reading difficulty to the theory test booking customer services.
What happens if i have hearing difficulties?
If you are deaf or have hearing difficulties you can ask to take the theory test in British sign language (BSL). The BSL interpretation will run alongside the standard test questions and answers. If you do not use BSL, an interpreter can be taken into the test centre, this facility needs to be arranged through the theory test customer services section. There is no extra fee for either facility.
What happens if i cannot read or understand written English well?
You can request a voiceover in one of 21 languages. A voiceover allows you to hear the theory test instructions and questions through headphones. The questions will automatically be read out to you, you can hear the answer options by touching the text on the screen. You can hear the questions as many times as you like, you simply need to touch the text of the question onscreen again.
These languages are:
Albanian, Arabic, Bengali, Cantonese, Dari, English, Farsi, Gujarati, Hindi, Kashmiri, Kurdish, Mirpuri, Polish, Portuguese, Punjabi, Pushto, Spanish, Tamil, Turkish, Urdu, Welsh